Checkpoint Troubleshooting Files -

1. Cpinfo (from both Cluster members, sk92739).
2. /var/log/messages* (From both Cluster members, All 5 Files).
      - Run following command in expert will create a tgz file with all of the messages in the present working directory:
·       #tar zcvf messages.tgz /var/log/messages*
3. Export the cpview history database file (from both cluster members, sk101878) using the following command (from expert):
        # cpview history export
Upload the file generated (should be in /var/log/CPView_history/)
4. From CLISH: >show routed cluster-state detailed (from both Cluster members)
5. ClusterXL messages from SmartConsole logs - according to the following procedure:
a. Go to the Logs & Monitor tab
b. Open the relevant log files.
c. After you have the correct file open, please use the following filter:
d. origin:(FW01 OR FW02) AND type:Control AND (ClusterXL)
e. On the search bar, there is an option to export the logs
f. Please send us that resulting file