Wednesday, December 6, 2023

Troubleshooting - High CPU - Memory

 

  1. Contents of spike detective folder /var/log/spike_detective/*
  2. Screenshot of top -H
  3. CPinfo file as per sk92739 - In order to extract the file please run the following command:
    • # cpinfo -d -D -z -o /var/log/<gwname>.cpinfo
  4. HCP file as per sk171436 - "HealthCheck Point (HCP) Release Updates" - In order to extract the file please run the following command:
  5. # hcp -r all --include-wts yes